A project roadmap is a strategic overview of the major elements of a project. It includes objectives, milestones, deliverables, resources, and planned timeline. It outline’s this project’s strategic objectives and provide an ongoing reference guide to keep teams on track.

A user journey map visualizes all steps and findings taken by the project owner from initiation to the launch goal.

A visual chart that represents the structure of open-air museum. It highlights how teams and departments are organized, the reporting relationships across the departments, and every individual’s role and responsibilities.

Role Mapping is a visual technique for clarifying a role’s scope and priorities. It is a visual way to organize and plan. It paves the way for greater focus, presence, and productivity.

A project plan is a series of formal documents that define the execution and control stages of a project. The strategies presented in this document are intended to summarize needs expressed by Old Town Chinatown stakeholders and describe actions that Craft Happens and the community members can either champion or support.

A tool used to understand system stakeholders and relationship structures.

Messaging is the key to achieving impact with communication. Key messages create focus, control, and intensity in influencing your target audiences. Partners can use these messaging in their materials.

A communication plan is a policy-driven approach to providing museum stakeholders with certain information.